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The Precious Paw -> Common FLINT RIVER RANCH questions
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Common FLINT RIVER RANCH questions
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Common FLINT RIVER RANCH Questions
Please click below to find answers to your questions:
Dog Food Questions
- What should I do for loose stools in puppies and adult dogs?
- Why does Flint River Ranch oven-bake its dog foods?
- What is the difference between oven-baked foods and the “other” method of cooking pet foods?
- Why are oven-baked foods more concentrated?
- What is the difference between extrusion and oven-baking?
- Why does Flint River Ranch develop oven-baked kibble?
- What is bloat?
- How can bloat possibly be prevented?
- Should I feed my dog vegetables and fruit?
- Is oven-baked food more digestible?
- Does FRR food cause canine bladder stones?
- What is the ratio of brown to white rice?
- What is the difference between Senior formula and Adult/Kibble?
- What is the difference between Senior Kibble and Plus Kibble?
- What two ingredients does Flint River Ranch use in certain products to promote healthy joints in dogs?
- Which dog food is considered the most non-allergenic?
- Are there any issues with the use of canola oil in Flint River Ranch Fish & Potato formula?
- What is Menhaden Fish?
- Why does Flint River Ranch produce a "nugget," bite-sized dog food also?
- What is Millet?
- What are the health benefits from whole wheat flour? Isn’t it possible to substitute barley or alfalfa, which has a higher fiber and lower carbohydrate level?
- How much corn is in Flint River Ranch dog foods?
Dog Treat Questions
- What kind of bones are safe to give my dog?
- Are Flint River Ranch dog treats healthy?
- What are the different types of dog treats?
Cat Food Questions
- What is the pH factor of cat food?
- How much should I feed my cat?
- Why does my cat stop eating?
- What is F.U.S.?
- What is F.L.U.T.D. and F.U.S.?
- How can a cat owner help prevent F.U.S.?
- Why does Flint River Ranch put beet pulp in cat food and not in dog food?
- Is the cat hairball formula considered a meal on its own?
- Is a lower pH more acidic or alkaline?
- What is Taurine?
- What organs need Taurine to remain healthy in a cat?
- What is the taurine level in Flint River Ranch cat food?
- Why is cat food higher in protein than dog food and more expensive?
- What is AAFCO? - Association of American Feed Control Officials
- What is chicken meal?
General Food Questions
- What does human-grade mean?
- What is the difference between food allergy & intolerance
- What is Ethylenediamine Dihydriodide?
- What is Canola Oil?
- What will help skin and coat problems?
- Where do you buy your grains?
- What is meat meal?
- What are Carbohydrates?
- What is Metabolizeable Energy?
- What are Essential Amino Acids?
- What are chelated minerals?
- Why does Flint River Ranch use Flax?
- What are by-products?
- What is the definition of a by-product?
- Are Digestive Probiotics used?
- What are natural flavorings?
- What is Ascorbic Acid?
- What is Papain?
- What are Tocopherols?
- What is the percentage of meat to grain in our dog and cat food?
- Why does Flint River Ranch use salt instead of garlic in its food since both preserve for the same length of time? Isn’t garlic more beneficial?
- If humans can be vegetarians, why not our pets?
- Natural caramel color. What kind of natural color is this? Caramel color is usually considered an artificial color. What makes Flint River Ranch's natural?
- What is the source of our Chondroitin Sulfate?
- What is BHT?
- What is Ethoxyquin?
- What two natural preservatives does Flint River Ranch use in its products? What are the common names, as well as the scientific names?
- What is an antioxidant?
- What is quinoa?
- What are chelated minerals?
- What is the rate of absorption of chelated vs. non-chelated minerals?
- Do most pet food companies use chelated minerals?
- What are probiotics?
- What is the definition of enzymes?
- Does Flint River Ranch use "organic chicken?"
- What are Flint River Ranch's sources of grains?
- What is the definition of hypoallergenic?
- What is Flint River Ranch's suggestion for fat cats and overweight dogs?
- What should I do about soft stools?
Manufacturing, Shipping, Storage, and Corporate Questions
- Does Flint River Ranch test on animals?
- Why do you show that "not the official web site" disclaimer on all product pages?
- Where is Flint River Ranch food made?
- Does Flint River Ranch deliver on Saturdays?
- How is your food packaged?
- Can anyone become a distributor?
- How long has Flint River Ranch been in business?
- What is the shipping process?
- What is Flint River Ranch's product shelf-life?
- What is the product shelf life?
- What can I do to prevent mildew spoilage of Flint River Ranch foods?
- What is Flint River Ranch's product guarantee?
- What about moths, bugs and insects?
- What is your recommended food storage method?
- Should I be concerned about moths, worms or insects in my food?
- Does FRR or The Precious Paw provide Medical Advice?
Dog Food Answers
What should I do for loose stools in puppies and adult dogs?
Over the years, Flint River Ranch has had inquiries on puppy diarrhea. Being all-natural from quality ingredients and oven-baked, Flint River Ranch food is very rich, and some dogs have a more difficult time adjusting to the high nutrition level in the food. Be sure to introduce your pup slowly to the oven-baked kibbles, so that his system can adjust to the richness of the food. Our experience has been that the smaller the dog/breed, the more difficult it can be to adjust to a new food. Give it time and try not to shock the system. Incorporate blanched veggies with the kibble to provide bulk without over-feeding the kibble.
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Why does Flint River Ranch oven-bake its dog foods?
Flint River Ranch canine formulas are slowly twice oven-baked under carefully controlled conditions and proper temperatures. In the oven-baking process, a small 2-inch biscuit is baked, moving slowly through the oven, then broken into smaller, irregular kibble.
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What is the difference between oven-baked foods and the “other” method of cooking pet foods?
The baking process acts as a pre-digest of the kibble food by changing the molecules of raw starches into easy to digest dextrins. The result is less strain on the dog’s digestive system and a greater degree of food absorption.
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Why are oven-baked foods more concentrated?
Since Flint River Ranch's food is concentrated, there is more value with less food consumed. Feeding FRR oven-baked food requires 20–25% less food be fed than steam-extruded products. Pet owners will find fewer odors and less prolific stools with Flint River Ranch foods.
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What is the difference between extrusion and oven-baking?
The extrusion process involves steaming the ingredients as quickly as possible, usually less than three (3) minutes, then extruding it under extreme pressure though a metal die. This process expands the food with air creating a uniform shape. Extruding "puffs up" each piece of food, giving it a uniform shape. Some industry professionals believe that extruded foods can cause the condition known as "bloat."
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Why does Flint River Ranch develop oven-baked kibble?
The small broken cookie crumb pieces of various sizes are the nature of an oven-baked product. This is, in part, what determines the premium quality and what is most easily digested by the dog. Each bag of kibble will have a wide range of sizes, from very small to 1/2 inch pieces. Food that is uniform size and shape is an extruded food. Flint River Ranch food scores in the high 90s for digestibility and palatability, while most extruded food is in the low to mid 80s on a scale of 100.
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What is bloat?
Bloat is caused when food expands in the dog's system. There is no food expansion with Flint River Ranch oven-baked dog food.
This can be easily seen if the same amount of extruded food and oven-baked food are placed in separate dishes and water added. You will see the extruded food puff-up, just like it would inside your pup's stomach.
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How can bloat possibly be prevented?
We suggest that you feed a dry food that has added probiotics to aid in the digestion process. Feed a high-quality protein product and feed a broken, oven-baked kibble. We also suggest all dogs use an elevated feeder.
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Should I feed my dog vegetables and fruit?
Vegetables are important; however, the amount contained in most commercial foods has little value other than advertising. Vegetables that can be fed raw include finely grated carrots, zucchini, alfalfa sprouts and parsley. Dogs enjoy whole raw carrots as treats as well.
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Is oven-baked food more digestible?
Oven-baked food is concentrated and measures about 121 grams/cup, compared to most extruded foods at about 90-95 grams per cup. Therefore, in a one-cup, feeding you serve 25% more food and nutrition with an oven-baked product.
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Does FRR food cause canine bladder stones?
Statements that Flint River Ranch dog food diets causes bladder stones in a very short period of time is contrary to the findings of industry pet nutritionists, researchers, consultants and the hundreds of published professionals in the pet care industry. All natural diets, like Flint River Ranch's, have a cleansing effect on the digestive system when first introduced. Stones and crystals that may have been stable can possibly be loosened or dislodged. Given time and proper all-natural diets, animals tend to heal themselves of this issues. Proper monitoring by your pet's health care professional is always supported.
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What is the ratio of brown to white rice?
Original DOG Kibble is 50/50; SEN (Senior) Kibble is 60/40; and LMR (Lamb, Millet, Rice) Kibble is also 60/40.
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What is the difference between Senior formula and Adult/Kibble?
There is 1/3 less protein and fat in the Senior Formula. It is best to feed this food to overweight and/or lethargic dogs.
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What is the difference between Senior Kibble and Plus Kibble?
The Senior PLUS has a maintenance amount of GAG and Chondroitin Sulfate in its formula.
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What two ingredients does Flint River Ranch use in certain products to promote healthy joints in dogs?
Glucosamine and Chondroitin
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Which dog food is considered the most non-allergenic?
Lamb, Millet & Rice Kibble is for dogs who are allergic to / have an intolerance of chicken or wheat. Flint River Ranch has also presented a Fish & Potato recipe as an alternate chicken and wheat-free food.
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Are there any issues with the use of canola oil in Flint River Ranch Fish & Potato formula?
Canola Oil is NOT Rapeseed. Rapeseed is not a word that can be used in the place of canola, which is a specific trademarked product. There are strict quality standards governing canola, and products that do not meet government standards cannot use this trademarked item. Canola is an oilseed crop from the Pacific Northwest, North Central and Southeast United States. Canola is approved by AAFCO as a Pet Food Ingredient in a publication by J. K. Daun and D. I. McGregor, and the the Candian Grain Commission Research Lab and other information is on file at the AAFCO Center for Veterinary Medicine, Food and Drug Commission. Canola Oil is also approved for all animal feed. Canola Oil has the lowest level of saturated fat (7%) compared to all other oils on the market today. Any Heath Guide and Lifestyle publication will recommend Canola Oil. In addition, it is excellent for baking, rich in Omega-3 fatty acids that may combat cholesterol and protect from heart disease. It is an excellent source of Vitamin E and helps prevent the formation of blood clots (it is high in monounsaturated fat, 58%, the kind that does not clog arteries). Along with Olive Oil, Canola Oil is the most heart-healthy of all vegetable oils as reported by Complete Book of Alternative Nutrition by Prevention Magazine Health series.
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What is Menhaden Fish?
Menhaden Fish is a Herring-like fish found along the North Atlantic coast. It is an excellent source of protein, unsaturated fats, Omega 3 fatty acid for skin and coat.
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Why does Flint River Ranch produce a "nugget," bite-sized dog food also?
Flint River Ranch Nugget is a little over 1/4-inch square in shape. It is the same recipe formula as FRR Original Dog Kibble. The nugget shape is also used for FRR Fish & Potato formula. Some pet owners feel the nugget shape is better for the dog's teeth and gums. Though they like the more uniform shape, there may still be broken pieces. The Nugget shape is oven-baked and is beneficial for most dogs of regular and large size. It is not recommended for toy or small dogs.
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What is Millet?
Millet is a type of grain that can replace wheat. It is very easy to digest.
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What are the health benefits from whole wheat flour? Isn’t it possible to substitute barley or alfalfa, which has a higher fiber and lower carbohydrate level?
While some alfalfa is used for fiber, a dog or a cat won’t benefit from a food with too much alfalfa. Barley is a good grain, but it’s not the quality of wheat. Wheat is one of the best grains for dog food. Flint River Ranch does not use flour as it is generally known. Instead, FRR uses whole grain, one part fine ground to hold the food together and another course ground for texture. If you do some more research on wheat, you will find that it is one of the best possible grains to use.
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How much corn is in Flint River Ranch dog foods?
None. Corn is an excellent grain; however, it is more difficult to digest by both humans and dogs. Therefore, corn is not an ingredient in Flint River Ranch dog food.
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Dog Treat Answers
What kind of bones are safe to give my dog?
Avoid feeding chicken, fish, turkey and pork bones because they splinter easily. Beef knuckles and femur bones are great for chewing, but avoid beef rib bones. Always monitor your pet when feeding bones.
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Are Flint River Ranch dog treats healthy?
Yes, our Signature Brand treats are healthy and all natural. They will not upset feeding and will help keep teeth cleaner because of their oven-baked crunchiness.
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What are the different types of dog treats?
Our original bone-shaped dog treats and various "Select Brand" wafer treats with varieties of chicken, lamb and fish proteins. We also have the Jubilee Wafers that have Glucosamine and Chondroitin.
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Cat Food Answers
What is the pH factor of cat food?
Flint River Ranch's cat food pH factor is guaranteed to be below 6.4.
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How much should I feed my cat?
Cat food should not be left out in the dish. Your cat should be looking for food when the next meal is due. Teach them to eat at meal times. They can be fed twice a day, and the amount eaten in 15-20 minutes is about the amount they should be fed at each meal.
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Why does my cat stop eating?
It is not unusual for cats to refuse their regular food for several days. Cats, are carnivores and are meant to eat infrequently and fast between meals. If your cat has been eating a certain food for a period of time and all of a sudden stops eating, this does not mean the food is bad or the animal is ill - it may simply be the cat has changed its preference. Try an alternate formula and monitor his food and water intake. We also recommend that you consult your kitty's veterinary for any medical advice.
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What is F.U.S.?
Feline Urological Syndrome (F.U.S.) is a condition caused by an accumulation of fine crystals within the bladder and urethra, based upon a substance called struvite - a crystalline compound of magnesium. Professionals don't know why some cats develop the problem, but two elements appear tied to the condition - Magnesium and Ash. Flint River Ranch cat food products are low in both items, helping promote a healthy urinary system and prevent the development of F.U.S..
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What is F.L.U.T.D. and F.U.S.?
F.L.U.T.D. is Feline Lower Urinary Tract Disease. F.U.S. is Feline Urological Syndrome.
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How can a cat owner help prevent F.U.S.?
Low Ash and Magnesium are important in the prevention of F.U.S.. Gradually change the cat's diet to a more natural food over a period of time to allow for the cat to adjust. Flint River Ranch Cat diets have low ash and very balanced Magnesium levels.
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Why does Flint River Ranch put beet pulp in cat food and not in dog food?
We use beet pulp in cat food because cats have a different digestive tract from dogs, and the beet pulp is a superior fiber source for cats to help move waste and hairballs through their system effectively and gently.
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Is the cat hairball formula considered a meal on its own?
Yes, it is a very nutritious formula all to itself. We like to think that this formula is specialized for indoor cats.
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Is a lower pH more acidic or alkaline?
A low pH factor means it is acidic. It has been found that the higher the pH (the more alkaline) the greater is the tendency for struvite crystals to form (and potentially developing into F.U.S.). High quality cat foods help keep the pH in the acidic range, helping to prevent struvite crystals from building up.
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What is Taurine?
Taurine is an essential Amino Acid that is necessary for the proper development and ongoing health of the heart and eyes.
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What organs need Taurine to remain healthy in a cat?
Taurine is an essential Amino Acid that is necessary for the proper development and ongoing health of the heart and eyes.
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What is the taurine level in Flint River Ranch cat food?
Not less than 0.1%
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Why is cat food higher in protein than dog food and more expensive?
With a 32% protein level, there is more meat protein in cat food. Meat is a more expensive ingredient than grain.
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What is AAFCO? - Association of American Feed Control Officials
AAFCO stands for the Association of American Feed Control Officials. AAFCO Nutrient Profiles are protocol testing and are the recognized industry authority on dog and cat nutrition for the purposes of substantiation of nutritional adequacy in commercial pet food products.
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What is chicken meal?
Chicken Meal is chicken that has been ground or otherwise reduced in particle size.
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General Food Answers
What does human-grade mean?
Human-grade means that the ingredients are fit for human consumption.
Most commercially available pet foods are not human-grade. They contain chemicals and animal scraps/parts that would never be used in food we eat.
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What is the difference between food allergy & intolerance
While it is a commonly-held belief that corn, wheat and other ingredients cause major allergies in dogs, the general population is considered quite low among dermatologists. While food allergies are often diagnosed by professionals, there may be some confusion between allergies and food intolerances. An intolerance will generally cause digestive problems, whereas a food allergy will cause other symptoms, such as itchy skin or blistered/puffy lips and gums.
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What is Ethylenediamine Dihydriodide?
This is an organic compound of Iodine and is an indispensable mineral element.
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What is Canola Oil?
Canola Oil is an oilseed crop grown in the United States and Canada. Canola is not Rapeseed. It has a high fatty acid profile and a low level of saturated fat compared to all other oils. Nutrition experts recognize canola oil as having the best fatty acid ratio in comparison to other oils.
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What will help skin and coat problems?
Skin and coat problems are the most common challenges that pet owners deal with. As it is highly visible, the skin and coat can indicate the first signs of diet problems. Skin cells replace themselves about every 3 to 4 weeks, and they need lots of nourishment. Feeding a good and balanced all-natural diet free of chemical preservatives, you will notice an improvement in your pet's coat and skin in a matter of a few weeks.
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Where do you buy your grains?
Grains are purchased from major commercial, human-quality food and bakery suppliers. They are tested and re-tested. This avoids the possibility of toxic molds that are sometimes identified in grains purchased directly from the farm.
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What is meat meal?
Flint River Ranch meal means reduced in size. The flesh is cooked, some water removed and then ground for a uniform mixture. There are no rendered by-products in our meat meals.
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What are Carbohydrates?
Carbohydrates serve primarily as an energy source while giving bulk to the diet. Plant material is made up of a high percentage of carbohydrates. Foods with high protein and fat have less carbohydrates.
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What is Metabolizeable Energy?
Metabolize-able Energy (ME usually expressed in Kcals) represents the amount of energy in the food. Kcal/Cup indicates the amount of food energy in a standard 8 ounce cup.
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What are Essential Amino Acids?
Amino Acids are component parts of all protein. There is not one ingredient source that contains all the essential amino acids in adequate amounts. Amino acids provide basic building blocks of muscle, skin, coat, bone, blood and the immune system.
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What are chelated minerals?
Flint River Ranch minerals are chelated (kee-lay-ted), which means they are bonded with amino acid protein. Chelated minerals are highly effective in providing metabolic absorption. Minerals have many functions in a pet's body, ranging from bone formation to muscle growth, among others.
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Why does Flint River Ranch use Flax?
The different proteins in flax provide a high proportion base of unsaturated, essential fatty acids and dietary fiber. Flax is recognized for its potential in reducing the risk of some chronic diseases, as well as improving the thickness and sheen of the coat.
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What are by-products?
By-products are recognized as being secondary products not fit for human consumption. Meat and poultry by-products can include chicken heads, feet, feathers, intestines, and bones. Filler by-products can include cottonseed, corn cobs, breakfast foods by-products, citrus pulp, soybeans, as well as other foreign materials like noxious weekds, straw or hulls.
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What is the definition of a by-product?
By-products include parts of the animal not fit for human consumption. Some examples are chicken heads, duck bills, chicken and turkey feet, feathers and bones outside of normal butchering methods.
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Are Digestive Probiotics used?
Digestive supplements are not necessary in oven-baked dog food because of the high digestive value of the food. They may benefit when added to extruded food products. Because our DryWater formula contains not only oven-baked food, but also freeze-dried meat, dehydrated meat and moist cooked items, probiotics have been added to assist in the absorption rate of the nutrients contained in the food.
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What are natural flavorings?
Flint River Ranch natural flavorings are made like any soup stock or bouillon cube. Chicken meat, bones, rice, potato and other ingredients are moist cooked down to a very thick soup stock. The bones and any solids are removed from the moist mixture and the stock liquid is then used in the food mixture as a flavorful bonding ingredient.
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What is Ascorbic Acid?
Ascorbic Acid is a crystalline Vitamin C found in citrus, fresh fruits, tomatoes, potatoes and green leafy vegetables.
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What is Papain?
Papain is an enzyme used as a digestive, usually harvested from unripened pineapples and papaya.
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What are Tocopherols?
Tocopherols are closely-related Vitamin E fat soluble compounds in vegetables; DL-Alpha Tocopherol Acetate is a source of Vitamin E.
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What is the percentage of meat to grain in our dog and cat food?
Puppy & Adult Dog @ 38% meat, 62% grain. Cat Food @ 46% meat, 54% grain
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Why does Flint River Ranch use salt instead of garlic in its food since both preserve for the same length of time? Isn’t garlic more beneficial?
Garlic is NOT a preservative. It helps eliminate worms, other parasites and control fleas. Most importantly, it strengthens digestion and stimulates the intestinal tract. Garlic is tasty to many pets. While it is a preservative, salt is used only on a limited basis. Most of the salt in our food is naturally appearing in the ingredients. We list salt as an ingredient simply to notify the customer that it is present in the food.
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If humans can be vegetarians, why not our pets?
It is possible to provide a vegetarian diet to a dog, but not for a cat. A cat is considered a true carnivore and clearly requires meat protein to maintain proper health. A dog is omnivorous and can meet its dietary needs from a wide variety of sources. Even wild dogs and wolves (with a heavy meat diet) eat cat grass, berries and other plant materials.
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Natural caramel color. What kind of natural color is this? Caramel color is usually considered an artificial color. What makes Flint River Ranch's natural?
Because FRR needs to qualify its label with state regulatory agencies and explain each step and reason why, it was determined by one state that the label could only be approved for sale in that state if Flint River Ranch listed the caramel as "natural." Caramel is a natural product, which Flint River Ranch uses to improve the gravy color. A small amount goes a long way, and when Flint River Ranch explained to the state that it was used for color so that a harmful dye would not have to be used, the state required that FRR list it on the label as natural caramel color.
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What is the source of our Chondroitin Sulfate?
Chicken Cartilage.
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What is BHT?
Butylated Hydroxytoluene (BHT) is a poorly-tested chemical preservative and has been implicated as a cause of liver damage, metabolic stress, fetal abnormalities and serum cholesterol increase.
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What is Ethoxyquin?
Ethoxyquin is a chemical preservative developed for the production of rubber and often used as a pesticide. It has been suspected of causing severe health problems in pets.
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What two natural preservatives does Flint River Ranch use in its products? What are the common names, as well as the scientific names?
FRR only preserves its products with natural Tocopherols (toe-koff-er-als). This is done with a combination of Vitamin E and Ascorbic Acid (Vitamin C).
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What is an antioxidant?
An antioxidant is a substance that inhibits oxidation (or reactions promoted by oxygen or peroxides).
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What is quinoa?
Quinoa is a plant whose high-protein dried fruits and seeds are ground into flour and used as a staple.
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What are chelated minerals?
Chelated (key-lay-ted) Minerals are minerals that are “wrapped” with an amino acid. By presenting minerals in this fashion, your pet's body can more readily and thoroughly absorb these minerals for better nutrition.
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What is the rate of absorption of chelated vs. non-chelated minerals?
The absorption rate of chelated minerals can be as much as eight times greater than non-chelated minerals.
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Do most pet food companies use chelated minerals?
No, chelation is an expensive process used by only a few pet food manufacturers.
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What are probiotics?
Probiotics are live digestive plant enzymes. These live micro-organisms (or friendly bacteria) increase the absorption rate of vital essential nutrients (proteins, carbohydrates, fat and fiber) necessary for complete digestion.
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What is the definition of enzymes?
Enzymes are helpful proteins within organic matter that the body assimilates for its nutritional needs. Meats and plants have different kinds of enzymes that are used in digestion and nutrition absorption.
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Does Flint River Ranch use "organic chicken?
It is possible to put an organic chicken into tons of regular chicken meat and legally say it's organic, range-fed chicken. Some manufacturers take this option. While Flint River Ranch purchases as much organic chicken as possible, the company prefers to more correctly say it uses "human quality" chicken. The major volume of Flint River Ranch chicken is hormone free - however, it is not 100% hormone free. Like all Flint River Ranch ingredients, the company pays a premium price for the very best ingredients available.
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What are Flint River Ranch's sources of grains?
Grains are purchased from major commercial suppliers like General Mills, fully tested and retested by labs. This testing insures the very best quality and reduces the possibility of toxic molds. Grain is cheaper when purchased direct from the farm; however, the risk of toxic mold is greater.
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What is the definition of hypoallergenic?
Hypoallergenic means having a decreased tendency to provoke an allergic reaction.
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What is Flint River Ranch's suggestion for fat cats and overweight dogs?
Humans and pets both have to push away from the table. Flint River Ranch finds many pet owners still feeding the amount of food they formally fed on less nutritious foods. With premium foods, it is best to feed 25% less. Pets, like humans, require a little adjustment over a period of time to shrink the stomach and reduce their food intake. During this period of change, add vegetables and simple grains of many types, including carrots, rice, potatoes, celery, pasta and green beans. This is great for your pet's health.
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What should I do about soft stools?
Because premium food is very rich and has little in the way of useless fillers, some pets may have a softer stool during their transition. This is why we recommend mixing Flint River Ranch foods with the pet's usual food for a week or so to reduce the chance of soft stool. A premium food will start cleaning the pet's digestive tract, rather than just passing through the system. In time, you will have a firmer, much smaller stool. However, no pet should ever have to force out their stools. Plainly speaking, you want to look for warm, soft steamers. Your pet should be able to simply squat and expell their waste. Many manufactures use ingredients to virtually guarantee a hard stool for the consumer's satisfaction. This is for ease of switching between different formulas. Flint River Ranch does not suscribe to this practice; therefore, you may be confronted with a softer stool than with previous diets. Watch the food intake, ensure plenty of fresh water (prefereably filtered) is available to your pet, and allow enough time for proper transition to the new formulas. If loose stools continue past a few days or beyond a week, consult your pet's healthcare professional.
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Manufacturing, Shipping, Storage, and Corporate Answers
Does Flint River Ranch test on animals?
We primarily evaluate our product ingredients based upon formulation, industry history, computer analysis, certification, industry profiles and nutritional documentation of ingredients. Our feeding tests are concerned with palatability and proper feeding structure; however, we do make visual observations on skin, coat and activity levels.
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Why do you show that "not the official web site" disclaimer on all product pages?
Flint River Ranch (FRR) is the manufacturer of our pet food products, and is a separate company from us.
FRR requires that all distributors display a "disclosure" statement on their Web site that indicates the site is not operated by FRR; the wording and placement of this "disclosure" are dictated by FRR. The statement simply means that our policies regarding pricing and refunds are not necessarily those of FRR. The prices that we show for our products are the prices you pay and no charges are added at checkout.
FRR uses a business model focussed on producing high quality pet products, rather than elaborate marketing and advertising schemes. Then, FRR utilizes distributors to market and sell the products. By doing this, food quality is never sacrificed for marketing or sales budgets. This approach allows The Precious Paw to focus on you, the customer.
Please be aware that by purchasing directly from Flint River Ranch, you will:
- Pay the full retail price
- Pay sales tax in every state
- Have to contact Flint River Ranch directly for issues, returns, etc.
By purchasing from The Precious Paw, you will:
- Receive a significant discount on your 1st order (we take a loss on this order)
- Receive a discounted price every day (we reduce our profit by doing this)
- Pay sales tax only if you live in New York
- Contact us for customer support – we are a small company that gives lots of attention
- Receive the exact same products; Flint River drop-ships directly to you when ordered from The Precious Paw
We apologize for any confusion regarding this "disclosure" and hope you find shopping at preciouspaw.com a pleasant experience.
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Where is Flint River Ranch food made?
Any specific questions about ingredients, formulas production methods and testing procedures developed by FRR should be put in writing and they will be answered as they are received. Any requests to visit the manufacturing facilities will be declined. The sources of supply for FRR food – formula development, production methods, ingredients, and other products is proprietary information and is only available to state and federal regulatory agencies, not to any competitors, industry personnel or the public. Flint River Ranch cannot depend upon them to keep proprietary information confidential, and the company has had too many challenges from inconsiderate requests. Our written contracts with the nutritionists, veterinarians, consultants, production and suppliers are specifically designed for non-disclosure by all parties. They will not answer any phone calls or inquires, and they want to be protected from consumer inquiries. This is required, because many consumers would not and will not respect their time with numerous telephone calls. Any requests to view production must be declined for many reasons, including those listed above..
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Does Flint River Ranch deliver on Saturdays?
No. At this time, Flint River Ranch's standard delivery is by UPS ground service only. Customers may request and pay for overnight or second day service with Saturday delivery if they need to expedite their delivery. Depending on your geographic location and the time of day your special shipping request is received, it may not be possible to guaranteed overnight shipping (even if paid) due to UPS schedules.
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How is your food packaged?
Flint River Ranch food comes in a special three-layer paper and foo- grade plastic bag. The bags are then packed within a box for delivery to Flint River Ranch customers. All biscuits, wafers and bones are individually packed and placed in a box. All secondary items are handled as needed to expedite their shipping to customers.
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Can anyone become a distributor?
Yes, anyone over 18 may become a distributor of Flint River Ranch products. There are no start up fees and Flint River Ranch only has an annual fee of $35 to renew your distributorship. Distributorships must be renewed by July 1st of the calendar year following your initial signup of distributorship. This is a mandatory fee, but one of the most inexpensive in direct sales companies. Please contact info@frrco.com for any specific questions you may have.
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How long has Flint River Ranch been in business?
Flint River Ranch has had its doors open for business since Columbus Day, October 12, 1993.
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What is the shipping process?
Flint River Ranch ships from several regional warehouses across the U.S. This allows the company to provide customers with the freshest product available, in addition to distributing products more efficiently. Normal shipping periods are between 5 and 7 business days. On occasion, however, Flint River Ranch may need to ship from a regional warehouse that does not normally provide service to your area. This could possibly lengthen the normal shipping period. Also, orders placed on Thursdays and Fridays may not be handled by UPS until the following Monday, which, again, could lead to longer delivery timeframes.
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What is Flint River Ranch's product shelf-life?
Flint River Ranch production runs weekly, and product is delivered to distribution warehouses within 3 days to a few weeks of manufacture. FRR's overall inventory turns three (3) times every month, which means that it has was manufactured 7 to 8 days prior to shipping from the West coast and 16 days being shipped from the East coast. It is almost too fresh to feed. Flint River Ranch formulas feed much better when they are at least 30 days old and have had a chance to age and oxidize slightly. When properly stored, FRR products can be fed for about 11 months; however, the ideal period is 5 to 6 months. After six months, the product value declines because the extended exposure to air tends to over-oxidize the formulas and make them stale. There is a BEST IF USED BY date on all products, which fall into the 5 to 6 month from cook date. However, FRR formulas can continue to be fed with confidence another 4 to 6 months from this date, provided that adaquate storage methods are used and extremes in temperature and humidity are avoided.
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What is the product shelf life?
Flint River Ranch food has a "shelf life" of six (6) months. There is a "best if used by" code on the package for maximum nutrition. The food, if it has been properly stored, can be fed for up to 12 months. After the 6th month, the nutritional value of the food reduces; however, it is still safe to feed for up to 12 months.
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What can I do to prevent mildew spoilage of Flint River Ranch foods?
Natural pet foods attract moisture quickly, especially Flint River Ranch oven-baked formulas, which can turn into mildew spoilage overnight in the summer weather and high humidity areas. Always store all pet foods in a dry, cool place, away from temperature and humidity extremes.
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What is Flint River Ranch's product guarantee?
You may return any product within 30 days of purchase for a full refund, minus the shipping and handling charge from original shipment. Please contact Flint River Ranch directly for returns past the 30 day mark. If the return is due to our error, Flint River Ranch will pay the return shipping charges. If the product is returned by the customer, we issue full credit of the purchase price minus original shipping. If the product is refused, customer moved and the product cannot be delivered, we deduct the outbound and return shipping charges before issuing credit.
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What about moths, bugs and insects?
The heat in the manufacturing process destroys any potential insect eggs that might be attached to grain after the cleaning process. If food is not stored properly, or if the bag is left open, it will attract all types of ants, bugs and flying insects that lay eggs in the rich food. In a very short time, these eggs can turn into worms and moths. Bug and insect attraction is greatly increased with warmer summer weather and high humidity when stored in a garage or outdoor shed. This problem appears in all pet food; however, it is more frequent in n atural pet foods because they normally do not use chemical perservatives (some of which not only preserve the food but also act as an insecticide). Pet owners with worm or moth problems should consider changing their storage method. All pet food should be stored in its original product bag in a cool, dry location. Keep the bag well closed to reduce the chance of insect infestation.
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What is your recommended food storage method?
Like any dry food, pet food must be stored in a cool, dry place and sealed to reduce the chance of insect infestation. Pet food needs to be stored off the ground or garage floor. Food stored in air-tight containers will sweat. Natural foods attract moisture which can cause the foods to mold.
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Should I be concerned about moths, worms or insects in my food?
The heat in the manufacturing process destroys any potential insect eggs that might be attached to grain after the cleaning process. If food is not stored properly, or if the bag is left open, it will attract all types of ants, bugs and flying insects that lay eggs in the rich food. In a very short time, these eggs can turn into worms and moths. Bug and insect attraction is greatly increased with warmer summer weather and high humidity when stored in a garage or outdoor shed. This problem appears in all pet food; however, it is more frequent in n atural pet foods because they normally do not use chemical perservatives (some of which not only preserve the food but also act as an insecticide). Pet owners with worm or moth problems should consider changing their storage method. All pet food should be stored in its original product bag in a cool, dry location. Keep the bag well closed to reduce the chance of insect infestation.
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Does FRR or The Precious Paw provide Medical Advice?
We not offer medical advice. This is left to the professionals that know your pet.
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